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How We Operate

Risk Management

We engage cross-functionally and across brands to manage potential enterprise risks – closely monitoring emerging risks related to global security, climate change and information protection.

Crew Injury Prevention

Our Risk Management Department, which includes Claims Finance, Insurance, Crew Medical, Claims Litigation and Loss Prevention functions has allowed us to better manage health and safety issues. In alignment with our commitment to protecting the health and safety of our crew, we also continue to enhance company oversight of crew safety through our Risk Management program. We continued to expand our material handling training program to include the operation of pallet jacks and extendable boom work platforms. We also established a formal hazard assessment review program for new builds and refurbishments, which includes a review of new features and a historical review of existing features so that proper enhancements can be made to materials, installations and operations to enhance safety; and evaluated more than 100 different fleet tasks to ensure the adequacy of personal protective equipment in collaboration with RCL’s Procurement team. In 2016, the company saw a nine percent decrease in the number of severe injuries across the fleet.

Celebrating Data Privacy Day

As part of RCL’s commitment to information security, we celebrated 2015 Data Privacy Day in support of the international effort led by the National Cyber Security Alliance to educate and raise awareness about the importance of protecting personal and company information. To coincide with Data Privacy Day, a global message was sent to all employees companywide, serving as a reminder that we all share the responsibility to be conscientious stewards of data by respecting privacy and safeguarding information.

Download Risk Management Fact Sheet