How We Operate

Compliance & Ethics

Our Global Compliance and Ethics program aims to consistently apply the principles of culture, values, leadership and innovation across our organization.

Achieving Top Honors

We all stood a little taller this year when Ethisphere Institute named us to the 2016 World’s Most Ethical Companies - a distinction granted to only 130 companies in 21 countries this year.

Using what it calls the “Ethics Quotient”, Ethisphere scores companies in five key areas – Ethics and Compliance; Corporate Citizenship and Responsibility; Culture of Ethics; Corporate Governance; and Leadership, Innovation and Reputation.

Being an Ethisphere honoree, and only one of two in the Leisure and Recreation category, is a true validation of our commitment to ethical business practices. Our employees have a passion for doing the right thing and our goal is to continually foster a culture of transparency, engagement and leadership which aligns to our four core values – honesty, fairness, integrity and trust.

Ongoing training and open lines of communication ensure employees have a strong moral compass to understand when there could be an issue and how to access company resources available to guide them.

Living Our Code, Anchored in Our Values

Our employees strive to do the right thing and we like to give them the tools to so. In conjunction with our 2015 campaign “Make the Right Call: Your Voice Can Make a Difference”, we launched our first Ethics Everywhere Week to promote the launch of our updated Code of Business Conduct. Together with a revamped code, we updated our training modules with innovative training methods including situational storytelling and gamification and introduced our Compliance Champion Award to recognize exceptional behavior. These initiatives are further supported by new hire and ship personnel training, brown bag luncheons, ethics survey, compliance training workshops and our newsletter Staying the Course from Ship to Shore – all which focus on each employee’s role to identify and report good faith concerns.

Download Compliance & Ethics Fact Sheet Download Standards & Regulations Fact Sheet